Exchange is on a case by case basis. Merchandise must be returned:

- within 7 days (including the date of purchase) 

- with receipt,

- with pricetag and packaging intact, 

- and returned in its original and new condition.

 

We reserve the right to decline any returns that do not meet the above requirements.

NOT valid for flowers, candles, fragrance, mist sprays, earrings, sale and discounted goods.

 

Strictly NO Refunds.

 

Once Broken Considered Sold. Sorry there is NO exception.

(we charge 40% off retail price.)

Payment modes:

Below $10 purchase - Cash & Nets payment only.

We accept all major credit cards - Visa, Master, American Express.

We also accept Nets, ApplePay, Paynow and e-Nets.

 

Delivery:

Sorry, at this point, we do not provide delivery service.

Repair:

We provide repair services for some of the jewellery brands housed at e.e. The repair duration is between 2 week to 2 months depending on the country origin of your jewellery. Please note that there may be charges incurred and we will inform you before we proceed with your repair. Please pop by our shop to allow us to access the type of repair needed or if you have enquiries.

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Essential Extra Gift Store

OUE Downtown Gallery

#01- 39/40, 6A Shenton Way 

Singapore 068815

5-minute walk from Exit B, 

Tanjong Pagar MRT Station

7-minite walk from Exit E,

Downtown MRT Station

OUE Downtown Gallery is opposite

UIC Building Bus Stop #03129

Business Hours:

Mon to Fri  :  10am to 6.30pm

Sat  :  10am to 4.30pm

Sun + PH  :  Closed

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